We at Bristol Airsoft care passionately about your order. Selection, Packaging and dispatch is generally undertaken at our shop and carried out by our own staff - not a third party - as we do everything we possibly can to make certain that the products you have ordered from us will arrive speedily, safely packaged and as ordered.
Please note that to minimise the number of items in any given delivery - our team may pack smaller items in space available in larger items in the order and therefore it is vitally important that you check through the whole delivery to make sure that ALL items ordered have been delivered. On occasions some products may be dispatched directly to you from our suppliers, of course you will be notified of this, and advised of any effect this may have on delivery schedule.
Please note that if your first order with us requires an alternative address to your payment billing address, we may contact you for additional security checks.
Mainland UK Orders
Most orders that are received and processed before midday Monday - Friday (excluding Bank Holidays) are scheduled to be selected, packed, and dispatched for delivery (Monday to Friday), and can be delivered at any time between 08:00 and to 18:00. Therefore orders that are taken, received and processed on a Friday before midday will generally be delivered the following Week (excluding Bank Holidays), and orders received on a Friday after midday or on a Saturday or Sunday will leave the warehouse on the following Monday (excluding Bank Holidays). We will notify you if the delivery of your order will take longer than 3 working days. Standard delivery does not guarantee next day delivery though every effort is made by us and our delivery partners. We are reliant on our third party delivery partners and their service to us, and whilst we make every effort to maintain our delivery expectations and implore them to do the same, very occasionally for reasons beyond our control our delivery partners may not deliver on the appointed day. This though is an extremely rare occurrence and we do not and cannot accept any responsibility for this. Nor can we be held responsible in any way for late delivery of a product or products. Any costs that may be incurred by a customer through late delivery are solely the customer's responsibility. All consignments are tracked and for security require a signature on delivery; this guarantees the secure delivery and safe passage of your goods.